FAQs
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All consultations are one hour and held in person or via zoom.
A redeemable consultation fee of $250/hour will be charged prior to your consultation.
To enquire about a bespoke piece please contact hollyjryan@gmail.com or visit our bespoke consultation for more details on the process.
Please allow 12 weeks for completion of bespoke pieces. Please note that this timeline can vary depending on the difficulty of construction and gemstone sourcing. Timeline can be discussed during the initial bespoke consultation with Holly.
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Please choose your ring size carefully. Visit our size guide to choose your suitable size.
Holly Ryan offers a resizing service on eligible rings. Resizing fees start at $150 AUD for a ring without stones, and $350 AUD with stones.
Please note some rings cannot be resized or resizing may alter the design of the ring. Providing the correct ring size initially will be most cost and time effective for both parties.
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To maintain the integrity of your Holly Ryan piece, we recommend using a professional cleaning service or a metal-specific polishing cloth.
Avoid wearing your jewellery in the shower, pool, or ocean, and remove it when washing dishes. Chlorine, salt, and harsh chemicals can damage or discolour precious metals and stones.
Rings should be removed before exercise, lifting, or manual work to prevent bending, chipping, or distortion to the ring or stones.
Store your piece in a dry, secure place — ideally in the complimentary Holly Ryan jewellery box — to protect it from moisture and scratches.
Perfume, lotions, and other cosmetics can react with metals and stones. Apply them first, and allow them to dry fully before wearing your jewellery.
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Holly Ryan is based in the Northern Rivers, Bundjalung Country, Australia.
For all enquiries, please contact hollyjryan@gmail.com